How Do I Take the Crypto Account Appropriateness Quiz?
| Don't invest unless you're prepared to lose all the money you invest. This is a high-risk investment, and you should not expect to be protected if something goes wrong. Take 2 minutes to learn more about the risk involved. [Approved by Archax 16/05/2025] |
Important: We are aware of an issue where iOS users may be unable to view the individual crypto assets in their portfolio. This is a known display issue only — client assets remain secure and unaffected. A resolution has been submitted to the App Store and will be deployed once approved. Please check for updates and install the latest version of the app to resolve the issue once available. |
To comply with the UK Financial Promotions regime, you must pass an appropriateness assessment. This should only take 2-3 minutes. You will have two attempts before having to wait 24 hours to try again.
Web
After opening your account, log in to My IG, then click on 'Take assessment' and follow the on-screen prompts
Mobile
You will need to switch to your crypto account (Steps 1-3) then navigate to the accounts tab
Step 1 - Go to Manage Accounts
Select 'Go to Manage Accounts' or 'Accounts' in the navigation bar at the bottom of the app
Step 2 - Select the Crypto Account
Tap the 'Crypto' account card to expand the options
Step 3 - Switch to Crypto Account
Tap 'Switch account'
Step 4 - Open the Account Tab
After switching to your crypto account by following the above steps, tap 'Account' in the navigation bar
Step 5 - Start the Appropriateness Assessment
Start the assessment by selecting 'Appropriateness assessment' and following the onscreen prompts
If you encounter any difficulties during this process, please contact our support team for assistance. |
Once you have passed the appropriateness assessment, your account will be in a 24-hour cooling off period. You cannot make any trades during this time; however, you can view assets and fund your account (by card only for now).
Once your 24-hour cooling off period is complete, you will be able to trade crypto. You won’t receive an email, but will see a message like below when you sign into your app:
Click ‘Continue and trade crypto’ and you’re ready to start buying crypto.
